Key Details
Network Anubhav brings network-test information and Do Not Disturb (DND) services into a public web platform, while giving telecom providers access to more detailed test data relevant to their networks.
Public network maps: Users can explore mobile and fixed-broadband test results by location, provider and technology, including download and upload speeds. The maps also display TRAI’s independent drive-test results.
Consumer contributions: Results come from TRAI’s MySpeed and MyCall apps. Eligible third-party apps can use the MySpeed software toolkit to contribute connectivity measurements.
Provider access: Through a secure interface, telecom service providers can examine consumer-submitted call, coverage and internet-test data, including location and technical details, to identify places needing further analysis.
DND web access: Consumers can set commercial-communication preferences, report unsolicited messages or calls, track complaints and view complaint information.
Local Test Results Become Easier to See
A consumer can use the map to check what other users’ tests recorded in a particular area, rather than relying only on a provider’s general coverage claims. TRAI reports median speed and other percentile measures for the tests displayed. The usefulness of a local result depends on how many tests were submitted there, when they were taken and the conditions under which they were run.
The platform places these user-generated observations alongside independent drive tests, but they remain different kinds of evidence. TRAI cautions that consumer tests are not a comprehensive, standardised assessment of network quality. The map is therefore a guide to observed experience, not a definitive ranking of providers at every location.
Providers Can Investigate Gaps; Consumers Can Manage Spam
More geographically detailed feedback may help providers identify areas for closer investigation and network improvement. For TRAI, the combined view adds evidence about users’ experiences to its service-quality monitoring.
Network Anubhav also provides a web route into DND services. That is a distinct consumer-protection function: it helps people manage commercial communications and submit spam complaints, rather than measuring signal strength or internet speed.
Policy Relevance
Visibility can make local connectivity problems harder to overlook, especially where repeated user tests and independent drive tests point to the same area. But the platform’s value will depend on broad participation and clear presentation of where observations are sparse. Without that context, a handful of tests could be mistaken for a reliable picture of an entire locality.
The dashboard can inform regulatory monitoring and provider action; it is not a substitute for an individual service complaint. TRAI directs customers with their own connection problems to their licensed provider’s grievance process.
Relevant Question for Policy Stakeholders: How will TRAI show when an area has too few or too old test results to support a meaningful comparison between providers?
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